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Berat Ornek

Having worked in the museum sector for quite some time, I have honed my skills in creating valuable experiences for visitors who want to explore a new collection of artifacts, a cultural site or a yet-to-be-seen urban landscape. At Trail Travel, I am interested in creating stories that make travelers enjoy their visit to Turkey, by integrating different elements of cultural heritage in Turkey, gastronomic explorations, and custom-made routes that respond to the needs of customers.

What places and activities do you specialize in?

"At Trail Travel, we specialize in adventure traveling, tailor-made tours on the cultural landscape of Turkey, and creating meaningful experiences for travelers. We are the right company to choose for anyone who'd like to see Turkey with a team that ensures quality, excellence and expertise. "

How did you get involved in travel?

"During my MA studies in Archaeology and History of Art, I had the opportunity of touring around Turkey with knowledgable art historians. During that time I was lucky enough to see excavation sites, out of the ordinary places that made me realize I'd like people all around the world to see and appreciate the beauty of Turkey. "

Please share a unique travel experience you will never forget.

"I will never forget the first time I saw a Hittite monument called Eflatunpınar, near Beyşehir in Turkey, on an off-track road that one wouldn't expect to find something historically amazing. Eflatunpınar dates back to the 13th century BC, and is a rectangular shaped pond fed with the waters from a nearby spring. I remember that the sound of water that was still running from the same source since centuries, the quiet and serenity of the site filled me with a sense of peace and awe at the same time. Turkey is a country filled with these kind of special gems in unassuming places. You just need fresh eyes to appreciate the things you see and let yourself be surprised. "

Berat is part of the following groups: Turkey Travel Agents
Top itineraries and travel advice

Recent trip reviews for Berat

Turkey Trip
Turkey | May 15 - May 26, 2023

M
Margaret Kim E.
Mexico | Reviewed on May 30, 2023

Turkey Trip:
ISTANBUL: has some beautiful sites of such historical relevance. We appreciated the tours by Hatice, who was very friendly and knowledgeable. The hotel selected by Berat was substandard, DINGY, and in desperate need of refreshing and updating. The Staff were great.
The food tour was lacking; the market was pretty but touristy and monotonous - are there no "real" markets for locals that would be far more intriguing?
CAPPADOCIA: was amazing. We were pleased with our hotel... read more

Turkey Trip:
ISTANBUL: has some beautiful sites of such historical relevance. We appreciated the tours by Hatice, who was very friendly and knowledgeable. The hotel selected by Berat was substandard, DINGY, and in desperate need of refreshing and updating. The Staff were great.
The food tour was lacking; the market was pretty but touristy and monotonous - are there no "real" markets for locals that would be far more intriguing?
CAPPADOCIA: was amazing. We were pleased with our hotel although it lacked some additional things like a soap dish and only one towel each. The only coffee in room and at bkft was Nescafe Instant - yuck!
ANTALYA: stop over for a night was a nice stay in a modern hotel. Then off at 6AM for a flight to get to Kas.
KAS: delightful town. The HOTEL THAT WAS SELECTED FOR US WAS TOTALLY UNACCEPTABLE. We complained to Berat who thought it would be alright to suggest one of our two couples could move to a larger room. After much emphatic dialogue on our part, she came up with another hotel that we visited before approving. It was fantastic.
WE BELIEVE THAT BEFORE ANY TOUR COORDINATOR SUGGESTS ACCOMMODATION, THAT THEY CHECK THEM OUT FIRST-HAND/IN-PERSON. OUR LOCAL GUIDE HAD NEVER VISITED EITHER OF OUR HOTELS.
All-in-all it was a wonderful trip, but some quality aspects left us disappointed.

Hotel Reviews
Sirkeci Mansion Hotel
Istanbul

mentioned previously

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Helike Hotel
Nevsehir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Akra Antalya Hotel
Antalya
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aqua Princess Hotel
Kaş, Antalya
Authenticity & Character
Location
Staff
Cleanliness & Comfort
No elevator and had to climb 4 storeys. Rooms were tiny, old, dingy,...
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Jun 01, 2023

Hello Margaret,

Thanks for your review and we are glad to hear you had an overall positive experience in Turkey.

For all bookings, we send out the list of hotels on the trip plan and we get the approval from our customers before booking. In addition, our team members regularly visit and have stayed at the hotels we sell in our trip plans. This trip plan is a standard budget trip plan that includes standard budget hotels, confirmed by the traveler.

We wish you had mentioned that we did not... read more

Hello Margaret,

Thanks for your review and we are glad to hear you had an overall positive experience in Turkey.

For all bookings, we send out the list of hotels on the trip plan and we get the approval from our customers before booking. In addition, our team members regularly visit and have stayed at the hotels we sell in our trip plans. This trip plan is a standard budget trip plan that includes standard budget hotels, confirmed by the traveler.

We wish you had mentioned that we did not really have a long discussion about changing your hotel at Kaş. As seen on our Kimkim conversation, we arranged two deluxe category rooms at a different hotel in Kaş within 35 minutes after your room complaint. We acted very quickly at 9 PM out of office hours and solved the issue without any bargaining for extra charge.

Though we did not technically have to, we offered this major upgrade FREE OF CHARGE for a three night stay at Kaş.

We always strive to better serve our travelers and we are sorry for your experience. However, expecting to stay at deluxe category hotels although you've agreed to standard budget hotels also seems not quite right.

We thank you for choosing us again and sending you best regards,
Berat

Trip to Turkey
Turkey | May 6 - May 16, 2023

R
Robert G.
Basking Ridge, NJ | Reviewed on May 22, 2023

We had a great trip to Turkey in May. Berat did an excellent job with our itinerary and was very flexible when we had to change our dates. She was a pleasure to work with. Berat very organized and each step of our trip was planned perfectly. She was able to combine all the sights we wanted to see including Istanbul, Capodoccia, Ephesus, and the Mediterranean coast into a 10 day trip for 4 family members. Fortunately, the weather cooperated and allowed us to do everything in our... read more

We had a great trip to Turkey in May. Berat did an excellent job with our itinerary and was very flexible when we had to change our dates. She was a pleasure to work with. Berat very organized and each step of our trip was planned perfectly. She was able to combine all the sights we wanted to see including Istanbul, Capodoccia, Ephesus, and the Mediterranean coast into a 10 day trip for 4 family members. Fortunately, the weather cooperated and allowed us to do everything in our itinerary. The guides and drivers were very good as were the accommodations that Berat recommended. I wholeheartedly recommend Berat as a trip planner when considering traveling to Turkey.

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on May 23, 2023

Dear Robert,

We are so glad to read your review, thank you for your kind words. We look forward to welcoming you in Turkey in the near future.

Best regards from the whole Trail Travel team,
Berat

Sometimes, when you are most lucky, a trip be...
Turkey | May 2 - May 11, 2023

Janna
Janna F.
Seguin, TX | Reviewed on May 13, 2023

Sometimes, when you are most lucky, a trip becomes an indelible, lifetime memory. We chose Türkiye as our destination because of the amazing history and beautiful, varied geography of the region. Berat was our KimKim travel planner, and she organized an experience for us that we could have never arranged on our own. The itinerary she designed allotted the time we had to the cities/places we wanted to see in the perfect segments. The accommodations she chose for us were unparalleled for... read more

Sometimes, when you are most lucky, a trip becomes an indelible, lifetime memory. We chose Türkiye as our destination because of the amazing history and beautiful, varied geography of the region. Berat was our KimKim travel planner, and she organized an experience for us that we could have never arranged on our own. The itinerary she designed allotted the time we had to the cities/places we wanted to see in the perfect segments. The accommodations she chose for us were unparalleled for location, views, and service. The transportation was unfailingly top notch and professional. Berat recommended the perfect tours and she arranged a special request visit for us to a local business that is an area of particular interest and it was a highlight of our trip. (I am amazed at how she did this!) We did the balloon experience in Cappadocia (a bucket list item), and she chose, from the many options, a truly expert operation. This incredible memory will never dim!
The hospitality of the Turkish people is legendary. And the true magic of our trip was the assistance of the local guides. Hattie in Cappadocia, Erdem in Istanbul, and Alp in Antalya- all were amazing. Having the insight and the assistance of guides intimately familiar with everywhere and everything you will encounter enriches every precious moment. These special guides can take you exactly to the sites and experiences that will make your trip unforgettable.
Thank you to each individual who helped make our trip the amazing, seamless experience it was!

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on May 14, 2023

Dear Janna,
Thank you for this wonderful review! We are very happy to hear you had a positive experience in our beautiful country. Thank you very much for choosing us and for taking the time to write this review - much appreciated. We look forward to welcoming you again in the near future.
All best regards on behalf of Trail Travel team,
Berat

Great trip to Turkey--Istanbul and Cappadocia.
Turkey | Apr 26 - May 2, 2023

K
Katherine B.
| Reviewed on May 09, 2023

Our guide Hati was excellent. She was knowledgable and very attentive. She readily adjusted our itinerary in response to our needs and was very accommodating for one of our reluctant travelers :) KimKim made it easy to plan and Berat, our trip designer was extremely responsive and helpful. Two suggestions for travelers--be mindful to plan gratuity for guide and it seems in Turkey, the best way to get TL cash is to exchange US cash--but also can us US $ for gratuity. Wished we had known. Otherwise--all went very smoothly!

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on May 09, 2023

Dear Katherine,
We are grateful for your review, and so glad to hear you had an overall positive experience in our beautiful country. Thank you very much for choosing us and for taking the time to write this review. We look forward to welcoming you again in the near future.
All best regards on behalf of Trail Travel team,
Berat

Turkey
Turkey | Apr 21 - Apr 30, 2023

Stephanie
Stephanie L.
La Habra, CA | Reviewed on May 06, 2023

All of our guides were very knowledgeable and personable and really helped us get a much deeper understanding of the history and culture of Turkey. We had a lot of places we wanted to see in a short time (Istanbul, Ephesus, Pamukkale, Cappadocia), but Berat and the team made it all run so smoothly (which was not easy because we took a lot of domestic flights) and helped take off a lot of the stress. All the places we saw were amazing, but we were blown away by Cappadocia! It was truly... read more

All of our guides were very knowledgeable and personable and really helped us get a much deeper understanding of the history and culture of Turkey. We had a lot of places we wanted to see in a short time (Istanbul, Ephesus, Pamukkale, Cappadocia), but Berat and the team made it all run so smoothly (which was not easy because we took a lot of domestic flights) and helped take off a lot of the stress. All the places we saw were amazing, but we were blown away by Cappadocia! It was truly incredible to see the churches/monasteries and the underground city. And we were really lucky the weather held out so we could go on the hot air balloon ride. We enjoyed our hotel in Sirince the most (Nisanyan House) because it felt the most like a home and the setting in the mountains was so quiet and peaceful. The homemade breakfast was such a treat too! We are grateful Berat recommended this place! We would not recommend the hotel where we stayed at Hierapolis - one of us got bitten by a lot of bugs in the bed. Overall however, we were very pleased with our boutique hotel accommodations throughout the trip because they added a special touch to our trip. Turkey should definitely be on your bucket list, and we recommend experiencing it through Kimkim!

Hotel Reviews
Nisanyan Houses
Selçuk
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gül Konaklari Sinasos (Rose Mansions Sinasos)
Nevsehir
Authenticity & Character
Location
I think next time we would have stayed in one of the slightly bigger towns nearby
Staff
Cleanliness & Comfort
Pam Thermal Hotel
Pamukkale/Denizli
Authenticity & Character
Full of lots of other tourists
Location
Staff
Cleanliness & Comfort
One of us got bit by bugs
Ansen Suites
Istanbul
Authenticity & Character
Location
Only thing is it was pretty loud into the night on a saturday night because it seems like a party district
Staff
Served us tea while we waited for our room
Cleanliness & Comfort
Recital Hotel
Istanbul
Authenticity & Character
Location
Could walk to the Hagia Sophia and Blue Mosque and Grand Bazaar!
Staff
Cleanliness & Comfort
Activity Reviews
Avanos: Discovering the Ceramic Tradition and Light hiking in the Love Valley
Cappadocia

We really enjoyed our lunch in a little hut over the river in the Love Valley! Beautiful place for a quiet stroll too. Might skip the Ceramic Tradition as everything they were selling was beautiful but too expensive.

Explore the Ancient City of Ephesus
Turkey
Guides, Drivers and Staff
Our guide here was really funny and also really knowledgeable!
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Cappadocia
Sightseeing Around Uçhisar and Discovering the Cappadocian Valleys
Cappadocia
Hot Air Balloon Tour at Sunrise
Cappadocia

There are two groups of hot air balloons that go up and I would try to ask for the earlier one if possible so you can actually see the sunrise from the balloon! We went up a bit later so we missed the sunrise by a bit.

Kaymaklı Underground City + Ihlara Valley Hike + Selime Monastery
Cappadocia
Visit to Ephesus Archaeological Museum + House of Virgin Mary
Turkey
Pamukkale and Hierapolis
Pamukkale
Discover Byzantine + Ottoman Istanbul
İstanbul
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
İstanbul
Public Boat Tour on the Bosphorus
İstanbul
Whirling Dervish Ceremony at Saruhan Caravansarai
Turkey

Incredible setting! Interesting opportunity to understand more about this religious tradition, though some travelers might find the performance a bit long.

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on May 07, 2023

Dear Stephanie,

Many thanks for your kind words and we are happy to hear you had an overall positive experience with us in Turkey! We are also grateful for the many feedbacks you provided, which will help us improve our quality service. We hope to host you in Turkey soon, to explore different destinations. Thank you for choosing us and Kimkim!

Best regards,
Berat

This jam packed trip was incredible!
Turkey | Mar 31 - Apr 7, 2023

K
Kristin P.
Newnan, GA | Reviewed on Apr 13, 2023

This jam packed trip was incredible, and I can't speak highly enough of Berat and our full time guide Erdam.

The trip: Wow! Berat managed to squeeze 4 different locations filled with activities in 7 days for a family of 9. Our ages ranged from 10-70. We could not have been happier with the trip itself.

The service: Above and beyond!
Erdam had 9 people to rangle, and he was the kindest, most patient guide filled with knowledge and fun stories for both the kids and adults. He was... read more

This jam packed trip was incredible, and I can't speak highly enough of Berat and our full time guide Erdam.

The trip: Wow! Berat managed to squeeze 4 different locations filled with activities in 7 days for a family of 9. Our ages ranged from 10-70. We could not have been happier with the trip itself.

The service: Above and beyond!
Erdam had 9 people to rangle, and he was the kindest, most patient guide filled with knowledge and fun stories for both the kids and adults. He was flexible with our requests to add stops, and was all around a great guide. We ADORED him.

Berat: She actually came to lunch with us one day to surprise us, and she went way above and beyond trying to help track down a lost passport. (Which she found at a restaurant) She did WAY more than she was required to do, and we are so very thankful we were working with her. She had great communication with us, changed the schedule as needed, and she personally drove around one of us during the passport debacle to track it down. I don't know any other agency that would have done that.

Hotel Reviews
Sirkeci Mansion Hotel
Istanbul

Great breakfast, and the location was perfect!

Authenticity & Character
Location
Perfectly located to walk right across the street to major attractions. It was even quiet at night for a city.
Staff
Really nice people and very helpful.
Cleanliness & Comfort
Helike Hotel
Nevsehir

Our favorite hotel. It was super unique and the heayed floors were amazing! The breakfast spread here was amazing too.

Authenticity & Character
The views!!!!
Location
Staff
Cleanliness & Comfort
Nisanyan Houses
Selçuk

Beautiful and unique. We loved the character of the rooms.

Authenticity & Character
Best part about this place. Beautiful inside and gorgeous views!
Location
The hotel was great for the younger people in the party. For the grandparents in the group, the walks to the room and town were very steep, and there are not really other options to get around. We did fund super nice people in the village below to help drive them back up though.
Staff
Very helpful.
Cleanliness & Comfort
Pam Thermal Hotel
Pamukkale/Denizli

Nice hotel. Decent dinner offered, and had cool amenities.

Authenticity & Character
More like a resort, but still nice
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discover Byzantine + Ottoman Istanbul
İstanbul

We really enjoyed this tour. The Palace, Monique, and cistern were great!

Quality of Experience
Guides, Drivers and Staff
Transport
Public Boat Tour on the Bosphorus
İstanbul

The public boat tour was a little underwhelming. The day was drizzly, and without a guide, there was not much to it.

Quality of Experience
Guides, Drivers and Staff
Transport
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Cappadocia

Loves Cappadocia and everything here. This was our favorite place.

Quality of Experience
Guides, Drivers and Staff
Transport
Sightseeing Around Uçhisar and Discovering the Cappadocian Valleys
Cappadocia

Amazing! Loved this as well. We stopped at a rug making shop for a demonstration. We really enjoyed that.

Quality of Experience
Guides, Drivers and Staff
Transport
Hot Air Balloon Tour at Sunrise
Cappadocia

We did not get to do this due to the wind. Pretty bummed about that. Perhaps let future travelers know that this option only goes about 50% of the time and to be prepared for a back up option. We did the ATV tour at sunset, which was a great experience though. We appreciated Berat changing that out for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Kaymaklı Underground City
Cappadocia

Really amazing! Loved this !

Quality of Experience
Guides, Drivers and Staff
Transport
Avanos: Discovering the Ceramic Tradition and Light hiking in the Love Valley
Cappadocia

Great little place who let us all try it. We enjoyed this!

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Ancient City of Ephesus
Turkey

Great spot. And Erdam was a perfect guide. He even squeezed in Mary's house for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Pamukkale and Hierapolis
Pamukkale

Again, great experience here. Appreciated the guides knowledge.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Apr 14, 2023

Dear Kristin,

Many thanks for your positive review - we are so glad to hear you had a great time in Turkey. It was a joy to meet you and your family in person. We look forward to hosting you here again in the near future.

All best regards on behalf of Trail Travel team,
Berat

Amazing trip to Turkey
Turkey | Apr 1 - Apr 11, 2023

Nini
Nini K.
Tampa, FL | Reviewed on Apr 12, 2023

Our guides Ibrahim in Istanbul, Hatice in Kapadokya and Onder in Ephesus and Pammukale were all excellent. The trip was wonderful over all covering many sites of historical places and we got to taste delicious local Turkish cuisines. Our guides also gave us ample time and very patient with us for our shopping pleasure. It was unfortunate that we didn’t get to ride balloons in Kapadokya due to weather and for that we definitely have to come back again in near future! read more

Our guides Ibrahim in Istanbul, Hatice in Kapadokya and Onder in Ephesus and Pammukale were all excellent. The trip was wonderful over all covering many sites of historical places and we got to taste delicious local Turkish cuisines. Our guides also gave us ample time and very patient with us for our shopping pleasure. It was unfortunate that we didn’t get to ride balloons in Kapadokya due to weather and for that we definitely have to come back again in near future!

Hotel Reviews
Recital Hotel
Istanbul
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Helike Hotel
Nevsehir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nisanyan Houses
Selçuk
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pam Thermal Hotel
Pamukkale/Denizli
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Pamukkale and Hierapolis
Pamukkale
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Byzantine + Ottoman Istanbul
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Public Boat Tour on the Bosphorus
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Sightseeing Around Uçhisar and Discovering the Cappadocian Valleys
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Avanos: Discovering the Ceramic Tradition and Light hiking in the Love Valley
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Kaymaklı Underground City
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Whirling Dervish Ceremony at Saruhan Caravansarai
Turkey
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Ancient City of Ephesus
Turkey
Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Ephesus Archaeological Museum + House of Virgin Mary
Turkey
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Apr 19, 2023

Dear Nini,

Thanks so much for your review - we deeply appreciate it! We are happy to hear you had a great trip in Turkey. We look forward to hosting you again soon, and make up for the hot air balloon ride this time!

All best regards on behalf of Trail Travel team,
Berat

Turkey Trip March 2022 (Family of 4 / teenage boys)
Turkey | Mar 17 - Mar 25, 2023

Irfan
Irfan S.
New Brighton, MN | Reviewed on Apr 08, 2023

We (family of 4, including 2 teenage boys) recently completed an 8-day trip to Turkey with Trail Travels and it was AMAZING! We visited 3 cities during this trip - Istanbul, Cappadocia, and Antalya.
The country is beautiful, rich with culture, history, and great food. I have been to Turkey before for work, but it was first time with family so was bit apprehensive how the experience would be.. but Trail Travel did a fantastic job taking care of us and customizing our daily itineraries to... read more

We (family of 4, including 2 teenage boys) recently completed an 8-day trip to Turkey with Trail Travels and it was AMAZING! We visited 3 cities during this trip - Istanbul, Cappadocia, and Antalya.
The country is beautiful, rich with culture, history, and great food. I have been to Turkey before for work, but it was first time with family so was bit apprehensive how the experience would be.. but Trail Travel did a fantastic job taking care of us and customizing our daily itineraries to accommodate our interest and energy level. Berat (from Trail Travel) who I have been working with for a couple moths, found the time to come meet us in person in Antalya… that was a nice personal touch. The tour guides were very knowledgeable and easy to engage, especially our tour guide – Erdem in Istanbul, super nice guy.

In terms of the trip – given we had 2 active teenage boys, the hot air balloon ride in Cappadocia was certainly the highlight, followed by the impressive mosques and grand bazar in Istanbul. The weather wasn’t the best, but nothing we couldn’t manage with a light jacket. Kelebek Special Cave hotel and Goreme Open Air Museum in Cappadocia was great experience as well. On the other end – the food tour in Istanbul was bit disappointing and we would probably skip that in future. Another reason for this – since Turkey has so much great food you end up eating for lunch and dinner. the food tour doesn’t really make sense. Similarly, the Ramada Plaza hotel by Wyndham in Antalya, though great location was disappointing given they closed their pool and game room which the boys were looking forward to.

Overall, great trip and likely we will do it again... maybe only focus on 1-2 cities next time.
Irfan Siddiqui

Hotel Reviews
Kelebek Special Cave Hotel
Nevsehir

Great location, service and awesome to just sit on deck and enjoy the scenery.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ramada Plaza by Wyndham Antalya
Antalya
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sirkeci Mansion Hotel
Istanbul

Could use a little remodel on 1st floor.. but location is great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Apr 09, 2023

Dear Irfan,
We are grateful for your review, and so glad to hear you had an overall positive experience in our beautiful country. Thank you very much for choosing us and for taking the time to write this review. We look forward to welcoming you again in the near future.
All best regards on behalf of Trail Travel team,
Berat

We enjoyed our trip to Istanbul and Capadocci...
Turkey | Dec 13 - Dec 18, 2022

Fernando
Fernando R.
Statesboro, GA | Reviewed on Jan 06, 2023

We enjoyed our trip to Istanbul and Capadoccia.

We don't have any have complains, but would like to make some suggestions.

In the US and other countries there are very strict rules about smoking in restaurants or in public paces, however in Turkey it still is very common for people to smoke in restaurants or public spaces.
I understand that this is not under your control but I think you need to advice people visiting about this situation there and make sure to request a non smoking... read more

We enjoyed our trip to Istanbul and Capadoccia.

We don't have any have complains, but would like to make some suggestions.

In the US and other countries there are very strict rules about smoking in restaurants or in public paces, however in Turkey it still is very common for people to smoke in restaurants or public spaces.
I understand that this is not under your control but I think you need to advice people visiting about this situation there and make sure to request a non smoking table when eating in restaurants because waiters there usually don't ask .
Another suggestion is to make sure to communicate directly with the person that will be the main guide during the visit, because in our case or main communication was with Ms. Berat but during our visit our guide was Mr. Ibrahim and there was a confusion about which places were included for our visit, he had to call the agency because according to him the visit to Topkapi palace was not included in our tour.

Hotel Reviews
Hagia Sofia Mansions Istanbul, Curio Collection by Hilton
Fatih Istanbul

Excellent location and service, it is located near all major attractions in the center of Istanbul

Authenticity & Character
Although the hotel expands a large area, each mansion feels like a small independent hotel
Location
Staff
Cleanliness & Comfort
Kelebek Special Cave Hotel
Nevsehir

The hotel matches with the cave environment of the city and region

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discover Byzantine + Ottoman Istanbul
İstanbul

We enjoyed the visit to all the mosques , Topkapi palace, the boat trip through the Bosporus and the modern area of Taksim and Galata. For us the visit to the spice market and grand bazaar was the least attractive part of the visit

Quality of Experience
Guides, Drivers and Staff
Transport
Hot Air Balloon Tour at Sunrise
Cappadocia
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
İstanbul
Quality of Experience
Guides, Drivers and Staff
Private Boat Tour on the Bosphorus
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the historical + modern hub: Taksim, Pera and Beyond
İstanbul
Quality of Experience
Guides, Drivers and Staff
Kaymaklı Underground City
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Whirling Dervish Ceremony at Saruhan Caravansarai
Turkey
Quality of Experience
Guides, Drivers and Staff
Transport
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Sightseeing Around Uçhisar and Discovering the Cappadocian Valleys
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Jan 06, 2023

Dear Fernando,
Thank you for your positive review, we appreciate it.
We are happy to hear that you had a great experience in Turkey! Thanks for your suggestions and we look forward to hosting you again in the near future.
All best regards from Trail Travel,
Berat

Amazing tour of Turkey & wonderful service
Turkey | Dec 18 - Dec 28, 2022

Esther
Esther Y.
the United Arab Emirates | Reviewed on Dec 29, 2022

Thank you Kim Kim for great organization and service of our private tour. It was worth it. All 3 guides; Ibrahim (Istanbul), Nihat (Cappadocia) & Tunc (Izmir region) were really personable and gave really informative tours, patient and attentive service for my elderly mum and her friend who came with a walking stick. We really enjoyed our time in Turkey; even more so in Cappadocia and Izmir region (Ephesus, Sirince & Pamukkale). We want to give special mention to Tunc who proactively helped... read more

Thank you Kim Kim for great organization and service of our private tour. It was worth it. All 3 guides; Ibrahim (Istanbul), Nihat (Cappadocia) & Tunc (Izmir region) were really personable and gave really informative tours, patient and attentive service for my elderly mum and her friend who came with a walking stick. We really enjoyed our time in Turkey; even more so in Cappadocia and Izmir region (Ephesus, Sirince & Pamukkale). We want to give special mention to Tunc who proactively helped organize a paragliding experience for me and also a hot air balloon ride in Pamukkale for us as we didn't manage to do it in Cappadocia due to foggy weather; he managed to cater to my expectations as well as my mum and her friend. Thank you once again! We will definitely book with you the next time we plan to travel again. :)

Hotel Reviews
Sirkeci Mansion Hotel
Istanbul

Room was comfortable but the towel hanger fell off...Thankfully they managed to quickly fix it.

Authenticity & Character
Very quaint and charming interior decoration
Location
Situated in Old Town Istanbul
Staff
Very friendly and prompt
Cleanliness & Comfort
Nice warm water for showering in cold weather
Kelebek Special Cave Hotel
Nevsehir

Amazing view. Love the fire place and the interior decoration of our room. Location is a bit challenging for elderly people to walk up from town center but it has an amazing view and sumptious breakfast

Authenticity & Character
Love it that we're staying in the fairy chimney itself
Location
Amazing view
Staff
All of the staff were very hospitable and helpful except for one person at reception who looked very grumpy
Cleanliness & Comfort
nice hot showers and fire place
Nisanyan Houses
Selçuk

We stayed in a cottage that comes with a huge common kitchen and dining room... looks amazing. Our room and bathroom is so charming, big but cozy; beautiful decoration. Breakfast with the view of Sirince was delicious and enjoyable. We wished we stayed a week instead of only a night at this beautiful place.

Authenticity & Character
Charming and quaint big room with nice fireplace setting and marble shower, outside balcony for some peace and quiet; great decoration
Location
Perched atop a hill with an amazing view of Sirince
Staff
Helpful porter who carried all our heavy luggage uphill.... so thankful but we felt so bad for him doing all the carrying
Cleanliness & Comfort
comfortable beds, fireplace, hot water for showering
Doğa Thermal Hotel & Spa
Denizli

Very commercial; not used to seeing so many tour groups after staying in boutique hotels our entire trip but the spa facilities were very good. The button of the toilet flush fell off and it took the concierge a bit of time to understand what happened before they manage to fix it.

Authenticity & Character
It's good for a commercial hotel but not our usual preference
Location
Staff
Some challenges speaking English
Cleanliness & Comfort
Spa facilities, comfortable bed
Activity Reviews
Sightseeing Around Uçhisar and Discovering the Cappadocian Valleys
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Pamukkale and Hierapolis
Pamukkale
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Byzantine + Ottoman Istanbul
İstanbul
Quality of Experience
Hagia Sofia / Blue mosque was under renovation
Guides, Drivers and Staff
Transport
learn how to use the tram in Istanbul :)
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Public Boat Tour on the Bosphorus
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Avanos: Discovering the Ceramic Tradition and Light hiking in the Love Valley
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Kaymaklı Underground City
Cappadocia

Very crowded on the weekend... but otherwise very interesting experience

Quality of Experience
Guides, Drivers and Staff
Transport
Discovering the Ihlara Valley and Light Hiking Along the Melendiz River
Cappadocia

scenic walking trial ... highly recommend

Quality of Experience
Guides, Drivers and Staff
Transport
Whirling Dervish Ceremony at Saruhan Caravansarai
Turkey
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Izmir: The Beautiful Port City of the Aegean Sea
İzmir
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Ancient City of Ephesus
Turkey

EVERYTHING WAS AMAZING!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Ephesus Archaeological Museum + House of Virgin Mary
Turkey
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Dec 29, 2022

Dear Esther,

We are grateful for your review, and so glad to hear you had a positive experience in our beautiful country. Thank you very much for choosing us and for taking the time to write this review - much appreciated. We look forward to welcoming you again in the near future.

All best regards on behalf of Trail Travel team,
Berat

Fall 2022 - Turkey Trip
Turkey | Nov 25 - Dec 3, 2022

Melody
Melody B.
Tucson, AZ | Reviewed on Dec 14, 2022

Our trip was fantastic. From the moment we arrived until we departed, we were covered. We had wonderful guides, hotels, and transportation. I would highly recommend our guides in both Istanbul and Cappadocia. They were full of information helping us to step back in history and experience the deepness of each location. All of our excursions were well planned and exceptional. We enjoyed the cooking class, the Turkish Bath, and the balloon ride. Our hotel on Istanbul was comfortable and... read more

Our trip was fantastic. From the moment we arrived until we departed, we were covered. We had wonderful guides, hotels, and transportation. I would highly recommend our guides in both Istanbul and Cappadocia. They were full of information helping us to step back in history and experience the deepness of each location. All of our excursions were well planned and exceptional. We enjoyed the cooking class, the Turkish Bath, and the balloon ride. Our hotel on Istanbul was comfortable and centrally located. We loved the mansion hotel we stayed at in Cappadocia. The staff was incredible and the property was incredible. Overall, we were very pleased with our entire Turkey experience!

Hotel Reviews
Gül Konaklari Sinasos (Rose Mansions Sinasos)
Nevsehir

This was our favorite part of Cappadocia. We loved this beautiful mansion hotel. The property was unique and the staff was incredible. We also enjoyed the gourmet food and the service. I would highly recommend this hotel to anyone visiting Cappadocia.

Authenticity & Character
Beautiful mansion
Location
In a quiet village
Staff
Very friendly and helpful. They were incredible!
Cleanliness & Comfort
Very clean and comfy.
Arena Hotel Sultanahmet
Istanbul

This hotel is in a central location. It was quiet and comfortable. The breakfast was very good . The place had a nice feel to it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Inn by Radisson Istanbul Airport
Istanbul

We just stayed at this one the night before we left. It was clean and comfortable. I would not recommend going to the on site restaurant. It was not good and the service was terrible. Only about 15 minutes from the airport.

Authenticity & Character
Location
Close to the airport.
Staff
Cleanliness & Comfort
Activity Reviews
Discover Byzantine + Ottoman Istanbul
İstanbul

Nice place to learn about the history of Istanbul. Our guide was excellent!

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class: Delve into Ottoman Cuisine at Old City Istanbul
İstanbul

The chef was amazing. We had so much fun and got to eat what we prepared. This was definitely one of our favorite activities.

Quality of Experience
Guides, Drivers and Staff
Transport
Turkish Bath and Spa at Hürrem Sultan Hammam
İstanbul

This was the best experience of my life. I felt like I had died and gone to heaven. The building was beautiful and the spa treatment was incredible. I felt like a true princess from the minute I got there until the moment I left. HIGHLY RECOMMEND this Turkish Bath.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Dec 14, 2022

Dear Melody,

We are so glad to read your review, thank you for your kind words. We look forward to welcoming you in Turkey in the near future.

Best regards from the whole Trail Travel team,
Berat

The trip was very well organized and if not f...
Turkey | Nov 13 - Nov 21, 2022

G
Guillaume R.
Belgium | Reviewed on Nov 23, 2022

The trip was very well organized and if not for the weather , it would have gone perfectly as planned! We had a delightful honeymoon thanks to Berat and her brother.

read more

The trip was very well organized and if not for the weather , it would have gone perfectly as planned! We had a delightful honeymoon thanks to Berat and her brother.

Hotel Review
Sirkeci Mansion Hotel
Istanbul
Authenticity & Character
Location
Staff
Very kind
Cleanliness & Comfort
Clean
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Nov 23, 2022

Thanks Guillaume for your positive review.

We hope to see you again in Turkey, so that you can ride the hot air balloon in Cappadocia this time with better luck in terms of good weather.

Best regards,
Berat

Amazing Trip to Istanbul with Berat from Trail Travel through KimKim
Turkey | Oct 23 - Oct 26, 2022

Gigi
Gigi Z.
Jollyville, TX | Reviewed on Oct 30, 2022

I used Berat with Trail Travel through KimKim for my trip to Istanbul. I have to say, from start to finish, they were incredibly responsive! They arranged, with my feedback, for some thoughtful excursions and my guide, Ibrahim, was so knowledgeable. If you can request him I strongly suggest you do so. I learned so much about the Turkish culture from him as well as hitting some amazing restaurants and he is an incredibly lovely man. Ladies, be sure to take a scarf to wear in the mosques,... read more

I used Berat with Trail Travel through KimKim for my trip to Istanbul. I have to say, from start to finish, they were incredibly responsive! They arranged, with my feedback, for some thoughtful excursions and my guide, Ibrahim, was so knowledgeable. If you can request him I strongly suggest you do so. I learned so much about the Turkish culture from him as well as hitting some amazing restaurants and he is an incredibly lovely man. Ladies, be sure to take a scarf to wear in the mosques, we should be respectful of this long-standing religions beliefs. The mosques were breathtaking, the bazaars very interesting but be careful when buying and don't overpay! The largest cistern Ibrahim took me too was out of this world beautiful, he has great connections! The hamam that Berat arranged was a memorable experience. You will be naked so be prepared for this but it was so relaxing and I highly recommend it! Overall, Berat and her team made this a trip to remember. I usually do not revisit a place twice but I might make an exception for Istanbul. ❤️❤️❤️. Thank you, Berat and Ibrahim, for your amazing service and assistance!

Hotel Review
Sirkeci Mansion Hotel
Istanbul

This is a humble hotel but the location is great. However, what really makes it special are the people. They truly care that you have a great stay while here. It was my birthday when I visited and the staff worked with my family to have a cake brought to my room where they sang Happy Birthday...you don't see this kind of thoughtfulness just anywhere. The daily breakfast is also fantastic. I highly recommend this hotel in Istanbul!

Authenticity & Character
Location
Staff
The staff make this stay a unique and lovely experience.
Cleanliness & Comfort
Activity Review
Turkish Bath and Spa at Hürrem Sultan Hammam
İstanbul

Wow, this is the best way to sum it up. The experience here was like nothing else. You will be naked so keep this in mind but if you prefer not to remove the wrap you can wear a swimsuit. Just note, everyone else will be naked. They are very good about be respectful so don't worry. You must experience this! You will leave feeling relaxed and pampered. Do not leave Istanbul without this experience!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Oct 31, 2022

Dear Gigi,

We are so happy you had a positive experience during your trip to Istanbul! It was a real pleasure to have designed the trip with you and glad to hear you'll be willing to come back again.

Thanks so much for the feedback and your spot-on suggestions for future travelers, we hope to see you here again soon.

All best regards from Trail Travel team,
Berat

5 Day Tour of Cappadocia, Ephesus & Pamukkale
Turkey | Oct 5 - Oct 9, 2022

C
Casey R.
Canada | Reviewed on Oct 17, 2022

Dispite a rocky start after missing our flight from Istanbul we had a terrific tour. Berat and Murat were able to make some minor adjustments to our tour which meant we did not miss anything dispite losing 12 hours due to missing our flight. Our guide Hati in Cappadocia was awesome, we hear stories and history along the way and there was never a dull moment. From outdoor museums to pottery to underground cities and of course our ballon ride, it was a wonderful visit.
We arrived in Izmir on... read more

Dispite a rocky start after missing our flight from Istanbul we had a terrific tour. Berat and Murat were able to make some minor adjustments to our tour which meant we did not miss anything dispite losing 12 hours due to missing our flight. Our guide Hati in Cappadocia was awesome, we hear stories and history along the way and there was never a dull moment. From outdoor museums to pottery to underground cities and of course our ballon ride, it was a wonderful visit.
We arrived in Izmir on the late flight a enjoyed a great sleep in followed by a fantastic breakfast. The house of the vergin Mary was a great followed by Ephesus which can only be described as amazingly wonderous. To walk in the same places and touch the same stone as some of histories most famous and iconic people was truely incredible. Topping the tour off with a visit to the thermal spa in Pamukkale made sure this was a trip we will not forget and will be part of our conversations for a long time to come.

Hotel Reviews
Helike Hotel
Nevsehir

Awesome view, fantastic breakfast, very helpful staff. We arrived after 11pm and were still welcomed at the front door. The rooms were nice and the view from the deck was exacty what we wanted when booking our accommodation. To see the ballons over Cappadocia in the mornign was brilliant.

Authenticity & Character
Finishing the electrical outlets
Location
The view
Staff
Friendly even at midnight
Cleanliness & Comfort
Bed was great, room was clean.
Nisanyan Houses
Selçuk

We were only hear over night and we did not arrive until after midnight. The rooms were good with big comfortable beds.

Authenticity & Character
The entire place felt original
Location
High in the hills the view was great.
Staff
Happy and frielndly
Cleanliness & Comfort
Doğa Thermal Hotel & Spa
Denizli

Nice rooms with great access.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Oct 17, 2022

Dear Casey,

We are grateful for your review, and so glad to hear you had a positive experience in our beautiful country. Thank you very much for choosing us and for taking the time to write this review - much appreciated. It was a joy to host you and we look forward to welcoming you again in the near future.

All best regards on behalf of Trail Travel team,
Berat

Good day Berat and the Kimkim team,We are st...
Turkey | Sep 19 - Sep 30, 2022

Hermien
Hermien V.
South Africa | Reviewed on Oct 04, 2022

Good day Berat and the Kimkim team,
We are still trying to get to grips with normal life after our magical tour through your beautiful country. We enjoyed every minute of a very well organised and amazingly comprehensive visit to all the historical and cultural places in such a short time.
Mr Ibrahim was a very patient and informative guide in Istanbul and unlocked the wonders of the beautiful mosques, palaces and especially the cistern for us .
The tour through Cappadocia, Konya,... read more

Good day Berat and the Kimkim team,
We are still trying to get to grips with normal life after our magical tour through your beautiful country. We enjoyed every minute of a very well organised and amazingly comprehensive visit to all the historical and cultural places in such a short time.
Mr Ibrahim was a very patient and informative guide in Istanbul and unlocked the wonders of the beautiful mosques, palaces and especially the cistern for us .
The tour through Cappadocia, Konya, Parmukkale and Sirence was unforgettable and we could not wish for a better guide as Hatija (? Hati for us). She was wow, fun, informative and altogether a wonderful person. She had a problem with a cold in her face, but she still soldered on to give us her best. The hot air balloons, the underground dwellings, the unbelievable landscape, the dervishes show, the visit to Ephesus, the Goreme open air museum, the ancient ruins, the karavanserai, the wooden mosque, the thermal waterfalls were all awesome and Hati made it really come to life for us. And hats off to the safe, friendly and patient driver of the very comfortable bus we travelled in.
Our hotels were lovely, very well appointed and comfortable. At the Dóga Thermal Hotel in Parmukkale we had an awesome dinner and enjoyed the thermal spa.We would have loved to stay longer in Sirence, maybe in one of the inns in the village - but next time! We also would love to add Kuśadasi and the Valley of the butterflies!
We brought back lots of memories, leather jackets, silk scarves, pottery, a carpet, jewellery, trinkets, lots of photos that will forever remind us of your magic country.
Back in Istanbul we had another excellent guide that took us to the artisans at the rooftops over the Grand Bazaar and also to the Asian side. I can still hear the sound of the muezzins calling all to pray!
At the Sirkeci Mansion hotel we really befriended the very helpful staff who went out of their way to accommodate us on our last day.
The country transported us to ages past, with a mixture of faith, art and history prevalent in all the historic sites.

Thank you all for making our trip unforgettable.
From Hermien, Kriek, Suzette and Marietjie.

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Oct 05, 2022

Dear Hermien,

Thank you very much for your positive review, we appreciate it.

We are so happy to hear that you had a great experience in Turkey! It was a joy to have you all here all the way from South Africa and we look forward to hosting you again in the near future.

All best regards from Trail Travel,
Berat

Kimkim and Trail Travel Planned a Great Trip!
Turkey | Sep 17 - Sep 23, 2022

Karen
Karen P.
Belgium | Reviewed on Sep 27, 2022

We were late getting started on planning our trip to Turkey, but Berat stepped right up and got us all squared away in just a few days. We had some ideas about what we wanted to see and she put them together in an itinerary that made sense, with a good balance of travel and sight seeing each day. We had been warned away from Troy, but our guide, Erdem Keseli, did a great job of interpreting the site and the museum, as he did for the other sights we visited (Gallipoli, Assos, Pergamon,... read more

We were late getting started on planning our trip to Turkey, but Berat stepped right up and got us all squared away in just a few days. We had some ideas about what we wanted to see and she put them together in an itinerary that made sense, with a good balance of travel and sight seeing each day. We had been warned away from Troy, but our guide, Erdem Keseli, did a great job of interpreting the site and the museum, as he did for the other sights we visited (Gallipoli, Assos, Pergamon, Asclepion, and Ephesus). We enjoyed the hotels Berat selected, especially the Sunset Boutique Hotel in Assos where we had a great view and the best breakfast! The last night of our trip in Sirince at the Hotel Manolian was disturbed by the loud barking of the street dogs, though there's little the hotel could do to prevent that. It was otherwise comfortable and well located for wandering the streets of the village. Overall, everyone we interacted with on our trip, guide, driver and hotel staff were warm and welcoming and we are already dreaming of our next trip to Turkey!

Hotel Reviews
Sirkeci Mansion Hotel
Istanbul

This is a charming hotel in a wonderful location for exploring the sights of Sultanahmet in Istanbul. The staff were very kind and helpful and breakfast was delicious. The view from the rooftop terrace at night is magical.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doubletree by Hilton Çanakkale
Çanakkale

While clearly a chain hotel, this hotel is well located and clean and has all the amenities one might want. The staff were very friendly and breakfast was good. The bed was very comfortable. It is outside the central part of Cannakale, but is along the water with good restaurants in walking distance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Assos Sunset Boutique Hotel
Çanakkale

We loved this hotel. The room was charming and the staff were wonderful. The view from the terrace was spectacular. Breakfast was the best of the whole trip - a whole selection of traditional Turkish breakfast foods.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Hera
Bergama

This is a charming hotel in walking distance from the commercial center of Bergama. It was quiet and comfortable and the staff were very welcoming. Breakfast was good, but since it was the day after our spectacular Assos Sunset Boutique Hotel breakfast, it wasn't quite the same. There is a charming courtyard where you can relax with a drink any time of day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Discover Byzantine + Ottoman Istanbul
İstanbul

We enjoyed all the sights on this tour. It was great to have a guide who was able to get priority entrance for the Palace and the Cistern so we didn't have to waste time waiting in lines.

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Sep 28, 2022

Dear Karen,

We are so happy to hear that you had a great time in Turkey with our team at Trail Travel! Thank you so much for the overall feedback and comments on the hotels, we do appreciate our travelers' thoughts to make improvements for the future. We look forward to hosting you here again!

Best regards,
Berat

Amazing Trip
Turkey | Aug 12 - Aug 20, 2022

M
Maha A.
Jordan | Reviewed on Aug 23, 2022

First, I want to thank Berat for her patience and for working during the weekend to arrange the trip. The trip itself was terrific. Everything was organized and designed for us. The drivers and the guides were accommodating and trained. The hotel in Istanbul was in the center of the city and close to all tourist places. Fantastic view of Hagia Sophia.
In the black sea area, we had the best time ever. I want to thank Kerem and the driver Kadeer for being very helpful during the trip. read more

First, I want to thank Berat for her patience and for working during the weekend to arrange the trip. The trip itself was terrific. Everything was organized and designed for us. The drivers and the guides were accommodating and trained. The hotel in Istanbul was in the center of the city and close to all tourist places. Fantastic view of Hagia Sophia.
In the black sea area, we had the best time ever. I want to thank Kerem and the driver Kadeer for being very helpful during the trip.

Hotel Review
Kotit Ayder Hotel

Clean. Breakfast is amazing

Authenticity & Character
Location
Near a river
Staff
Nice and friendly
Cleanliness & Comfort
It is clean and comfort. But there is no room service to clean room if you are staying for more than one night
Activity Review
Discover Byzantine + Ottoman Istanbul
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Aug 23, 2022

Dear Maha,

Many thanks for your positive review! Albeit it was a last-minute planning, I am so happy to hear it all worked out and you spent a great time here in Turkey! We look forward to hosting you again, and thank you for choosing Trail Travel for your trip.

Best regards,
Berat

Excited to return and visit the rest of Turkey soon!
Turkey | Jul 12 - Jul 26, 2022

R
Ruchi K.
Portland, OR | Reviewed on Aug 01, 2022

Our trip to Turkey was excellent and had a great balance between history, culture, and relaxation. Trail Travel did a great job of making sure our transfers were seamless and ensuring we had the best experience at our hotels and sites. Berat was extremely helpful in going through multiple itinerary iterations after receiving feedback on the type of trip we wanted. What is great about this platform is that you really are able to personalize your trip rather than needing to fit into a rigid,... read more

Our trip to Turkey was excellent and had a great balance between history, culture, and relaxation. Trail Travel did a great job of making sure our transfers were seamless and ensuring we had the best experience at our hotels and sites. Berat was extremely helpful in going through multiple itinerary iterations after receiving feedback on the type of trip we wanted. What is great about this platform is that you really are able to personalize your trip rather than needing to fit into a rigid, fixed pre-existing itinerary. Berat was also prompt with her responses while we were in Turkey to troubleshoot any issues we experienced with our hotels and logistics.

We spent 2 weeks in Turkey, going from Istanbul to Cappadocia to Antalya to Izmir before returning to Istanbul. During this time we developed a great camaraderie with our guide, Onder, who was very receptive in tailoring our activities and content to our interests and styles. He was extremely professional, always making us feel like we were welcome, and introducing us to many locals in each of the spots we visited. I also want to thank all of the van drivers (Mustafa, Ramazan, Erdogan to name a few), who presented us with clean, spacious vans and supplied us with water. Each spot that we visited had a wonderful charm of its own. If we had more time, I would have loved to add one extra day in Kas and a couple more days in Istanbul to fully experience the city. For our packed trip, it was helpful to have some later starts to balance out our very early ones in the beginning of the trip.

Our trip was wonderful, and we would definitely book again if we had the chance. Some suggestions for improvement for an even better experience via Trail Travel/KimKim:
- When booking domestic flights, ask about estimated luggage quantities/explain airline policies on luggage beforehand
- Ask about preferred flight timings when possible
- Develop some form of guide matching based on travel style and interests
- As much as possible, provide pricing breakdowns (esp. for hotel rates to compare)

Hotel Reviews
Ruin Adalia
Antalya

This hotel was included last minute to our itinerary due to an issue with our original hotel. It was a surprise treat, a gem in the middle of the Old City. The quaint property in the middle of bustling Kaleici is built over an archaeological museum open only to guests. We not only experienced comfortable rooms with a semi private terrace overseeing the beautiful grounds and mountains, but also were given a mini tour through the underground museum by Marcus, one of the archaeologists staffed at the hotel. We saw the layers of Antalya - Hellenistic, Byzantine, and Ottoman - wonderfully preserved.

Authenticity & Character
Location
Keep in mind that as it is in the middle of the most busy part of town, it can get noisy. This would probably apply to any hotel in Kaleici.
Staff
We did get stopped from entering the hotel a couple times due to their strict security, but didn't really see any of the other guests face this issue. However, they apologized immediately once the misunderstandings were cleared up.
Cleanliness & Comfort
Otto Palace
Kumluca, Antalya Region

Otto Palace is a cute, no frills attached b&b that makes you feel like you are staying with family friends. This means that the hosts have good vibes and senses of humor, but service is very "chill" and relaxed, even when you require a little more assistance as guests. This serves as a decent base if you are planning a night in Adrasan as a launching point for a boat tour, but it might also be worthwhile to check out AirBnBs in the area.

Authenticity & Character
Location
Staff
The hosts are friendly, kind, and relaxed with good sense of humor.
Cleanliness & Comfort
The beds were very comfortable and the rooms large. However, the rooms did smell like cigarette smoke and the AC was not working in either of our 2 rooms. We did mention the AC problem to our host and they were able to fix it. It seemed that the filters in both rooms were old and not properly maintained. When in Turkey it is expected that cats are going to be your new neighbors wherever you are. However, the cats on this property were much more aggressive than we were accustomed to. As we were eating our meal, they were consistently propping themselves on the table, scratching at us, and eventually jumped onto the table on the food we had ordered. For hygiene reasons, we didn't feel comfortable finishing our food that the cat had touched and had to leave an incomplete dinner. This caught us off guard especially since the cats seemed to be pets of the owners. However, when we asked if the owners could keep the cats away from the food (through broken Google Translate communication), there wasn't anything done.
Hagia Sofia Mansions Istanbul, Curio Collection by Hilton
Fatih Istanbul

We were greeted with warmth and friendliness at our first hotel in Turkey. I would like to specifically mention that Betul was particularly helpful. She escorted us to a restaurant for lunch just after we arrived and showed us around the property. Definitely venture out for food rather than sticking to the hotel's restaurants, as you can certainly find all sorts of food for a variety of prices in Istanbul. This hotel is tastefully decorated in an Ottoman style and is in a prime location near the most famous sites in Istanbul!

Authenticity & Character
Location
Do note that due to the strategic location, it can get noisy during the day and at night. This is a great base to see the important sites in Sultanahmet, but if you have more than a couple days in Istanbul, perhaps it may make sense to move to another neighborhood for the remainder of your time.
Staff
Cleanliness & Comfort
The bathroom was spacious and modern with consistent hot water. It was a pleasant surprise to find a hammam sink in our shower. One note - as a family of 4 sharing a small suite, we had one king bed and 2 makeshift twin beds. There was not a proper sofa bed - the staff just added sheets on top of the existing sofa and gave us a rollaway bed. For the purposes of our short stay, this worked out just fine, but these makeshift beds were probably not as comfortable as proper mattresses for a longer stay.
Kayakapi Premium Caves
Urgup / Cappadocia

Staying in a cave hotel was one of the highlights of our trip. Kayakapi is a beautifully kept, guest-centric hotel, with large, clean, and luxurious cave suites. We enjoyed using the pool and spa facilities, as well as exploring the hotel as a whole. We are frequent travelers and our stay at Kayakapi was definitely one of our best hotel experiences.

Authenticity & Character
Location
Staff
Staff are very open to input as they are continuously trying to make the hotel better. When we provided some feedback on how the already excellent rooms might be improved further (small things like adding more privacy to bathroom doors, adding fans, ensuring showerheads do not make bathroom floors wet, including more storage space in the bathroom), they noted every suggestion down in detail.
Cleanliness & Comfort
Beds were very comfortable for a 4 person family (1 king and 2 twins).
Nisanyan Houses
Selçuk

A very cute hotel in the cute town of Sirince. We received a friendly welcome, loved exploring the town from this hotel, and spending the evening on our little private porch.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
This was another hotel where we had 1 king bed and 2 somewhat makeshift twin beds. The twin beds worked well for our one night stay, but may have been a little uncomfortable for a stay longer than that.
La Kumsal Hotel
Kaş / Antalya

Sadly our stay at La Kumsal was the only hotel experience that was not overwhelmingly positive. We were excited about our 2 night stay at Kas to be close to the ocean and were told that the rooms that we had paid for were sea view rooms. When we reached the hotel, the staff member at the front desk was a little confused about our room types. Despite not knowing English, however, she was trying her best to communicate with us and let us know that the issues with our room would be resolved the next day. Unfortunately, our rooms smelled of smoke, the tables/desks were quite old with stains and markings. One of our rooms was looking right out in the main bar area with no privacy or view of the sea and the other was looking out at a small pathway with a sliver of a view from the balcony. The doors were a bit hard to open/close. The shower water was cold to lukewarm. However, the rooms as a whole, though very simple with some need for maintenance, were clean. We immediately notified Berat about our experience, just as feedback, and she promptly contacted the hotel's manager. The manager called us up afterwards. He seemed a little upset over our complaints but assured us that the problems would be resolved the next day and sent us a fruit basket. The next day we met the manager. He was a little cold and passive aggressive while explaining that the hotel was completely booked and that they could move us to a villa for extra money. Berat helped us navigate this conversation, and eventually we were able to move to their villa for our second day in Kas, without paying extra. The villa had a beautiful view with a private pool, beach area, and 3 bed/3 bath. This was definitely more than we were expecting for our room change at the hotel. While we had some unfortunate experiences with some of the staff and our expectations of the rooms, the outdoor areas such as the pool and dining areas are quite pretty. The villa was also great, and we enjoyed using the private pool. If you decide to stay at La Kumsal, be clear on what type of room you are getting - "seaside" or "sea front" or "sea view"!

Authenticity & Character
Location
Staff
We felt that the manager was a little cold and passive aggressive. He was placing most of the blame on us and our travel agency, without trying to understand our situation fully. While we appreciate him moving us to the villa, he seemed a bit disdainful and disingenuous of our concerns, employing false sympathy, rather than just being authentic with his thoughts. Most of the waiters at breakfast and dinner were not paying us much attention. We would like to thank the staff member at the front desk who greeted us and one of the waiters, as they were very kind and helpful.
Cleanliness & Comfort
There is more effort placed on maintaining the outdoor spaces than on the indoor ones. This is fine for a simple beach town stay, but it did feel there was a disconnect between online images and what you see in person. Even the villa, which had beautiful outdoor spaces, was a little old in the interior. The showers were cold and the bathrooms were a little rough around the edges.
GAIA Alacati
Çeşme/İzmir

Wonderful boutique hotel in a great location. Breakfast was great and the attention to detail for decor was noticeable. Feel free to do your own research on restaurants and other services in the area, as some of the recommendations given by the staff were helpful, but possibly overpriced. We were also recommended a salon that overcharged us and actually hurt my mother's fingers during a manicure.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
One thing to note - the showers were cold after sundown
AJWA Sultanahmet
Sultanahmet, Istanbul

Another hotel we loved. Wonderful staff, well designed rooms, and some of the comfiest beds we've slept in! The breakfast was also delicious, and we enjoyed getting to know the restaurant staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
İstanbul

Onder did a great job of introducing us to Istanbul!

Quality of Experience
Guides, Drivers and Staff
Public Boat Tour on the Bosphorus
İstanbul

Great way to get a different perspective of Istanbul

Sightseeing Around Uçhisar and Discovering the Cappadocian Valleys
Cappadocia

We thoroughly enjoyed our three days in Cappadocia, and all the activities - hot air balloons, hiking, pottery making, etc.

Explore the Ancient City of Ephesus
Turkey

The ancient sites of Aspendos, Perge, and Ephesus were marvelous, but in the middle of July it was extremely hot, which limited our ability to explore as much as we may have wanted.

Quality of Experience
Nothing - it was just hot!
Guides, Drivers and Staff
Turkish Bath and Spa at Hürrem Sultan Hammam
İstanbul

Loved it! The Ab-ı Hayat treatment was one of our favorite activities of our trip.

Quality of Experience
Guides, Drivers and Staff
Discover Byzantine + Ottoman Istanbul
İstanbul

In retrospect, I would have moved our itinerary around to give us 2 full days in Istanbul before heading off to Cappadocia. This would have been a great activity for the 2nd day of our trip. Unfortunately keeping this for the last day of our trip meant that we were a little too tired to fully appreciate the magnificent sites. With a little more energy, we definitely could have spent much more time at Topkapi Palace.

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Aug 16, 2022

Dear Ruchi,

Thank you so much for this review. We are so happy you had a positive experience during your trip to Turkey! It was a real pleasure to have designed the trip with you and glad to hear you'll be willing to come back again!

Thanks so much for the feedback and your spot-on suggestions too, we always try to make it better for our travelers and improve our excellent service as Trail Travel.

Best regards,
Berat

An amazing experience! Highly recommended!
Turkey | Jun 25 - Jul 4, 2022

A
Aaron L.
San Francisco, CA | Reviewed on Jul 16, 2022

All my local tour guides and drivers are very nice. The hotels are clean, cozy, and beautiful. read more

All my local tour guides and drivers are very nice. The hotels are clean, cozy, and beautiful.

Hotel Reviews
Helike Hotel
Nevsehir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nisanyan Houses
Selçuk
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doğa Thermal Hotel & Spa
Denizli
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alacati Zeytin Konak Hotel
Cesme
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Recital Hotel
Istanbul
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hot Air Balloon Tour at Sunrise
Cappadocia

As a foreigner, I was arrange into a ride full of local Turkish people so the pilot only spoke in Turkish throughout the whole ride.

Quality of Experience
Guides, Drivers and Staff
Transport
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Sightseeing Around Uçhisar and Discovering the Cappadocian Valleys
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Kaymaklı Underground City + Ihlara Valley Hike + Selime Monastery
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Ancient City of Ephesus
Turkey
Quality of Experience
Guides, Drivers and Staff
Transport
Pamukkale and Hierapolis
Pamukkale
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Byzantine + Ottoman Istanbul
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Public Boat Tour on the Bosphorus
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Jul 16, 2022

Dear Aaron,

We are so happy to hear you had a great trip experience with us! It was a pleasure to have hosted you in Turkey, and we look forward to hosting you again soon.

All best regards,
Berat