Australia Travel Agents

We purchased a costumed designed independent trip to Australia with Springboard Vacations, and we ended up having great vacations on April 2023. We have to thank their trip specialist, Connie, with whom we started communicating in late Dec. 2022. Connie worked with us for over three months prior and during our trip, clearly understood our priorities and wants, and ensured that our two weeks filled with activity and tours-cations in Melbourne, Uluru, Cairns and Sydney would be unforgettable.... read more

We purchased a costumed designed independent trip to Australia with Springboard Vacations, and we ended up having great vacations on April 2023. We have to thank their trip specialist, Connie, with whom we started communicating in late Dec. 2022. Connie worked with us for over three months prior and during our trip, clearly understood our priorities and wants, and ensured that our two weeks filled with activity and tours-cations in Melbourne, Uluru, Cairns and Sydney would be unforgettable. Overall, I will work with Connie again if we plan other trips to destinations covered in her portfolio. Springboard Vacations, can certainly create good travel packages to please any traveler, and at good price.

Overall experience with tours included in our itnerary per our requests and interests: Very satisfied 5/5
Also, all of our tour guides were knowledgeable and courteous. We were glad that with a customed designed trip option, we went to the specific locations and attractions that we were interested in, joining different small groups and being more independent.

Melbourne:
• Great Ocean Road Day Trip- great full day tour with multiple stops including various National Parks)
• Adventure Philip Island & Penguin Parade Excursion - First stop was at the Moonlit Sanctuary Conservation Park where we enjoyed seeing koalas, and feeding/petting wallabies and kangaroos, and the last stop was the super amazing treat by over 1400 small penguins that got out of the sea and paraded in front of us on their way to their burrows; I really recommend this tour and an upgrade to the Penguins Plus option seating.
• Morning Lanes and Arcades Tour - 3 hour tour was very educational and enjoyable.
• Note: We had 1.5 free days in Melbourne to visit museums, gardens and other points of interest. We highly recommend some free time for these activities.

Uluru:
• Kata Tjuta & Sunset Over Uluru tour- a few hours tour to enjoy very pretty views of the big rock
• Sunrise Over Uluru Culture and Sightseeing tour - very enjoyable sunrise with colorful views, and a good hike that brought us close to the huge rock formations.
• Sunrise Field of Light Tour is a good exhibit with good natural backgrounds (sunset option is available)

Cairns:
• Full-Day Marine World Outer Great Barrier Reef – this was priceless to us, as we spent approx. 2 hours each in the morning and afternoon snorkeling in two different coral reef areas with very abundant sea life. On board, we purchased the bio-snorkeling 30 min tour that led us to about ½ dozen spots where we saw (otherwise have probably missed), and learned about clams and some fish and coral species.
• Note: On our free day we enjoyed a morning on the boardwalk area, and the afternoon was awesome too, as one of us went to the Botanical Gardens and Tanks Art Exhibit, and the other one went white water rafting.
• We wished that we would have spent a third day in Cairns to spent another outer Great Barrier Reef snorkeling.

Sydney
• Sydney Opera House 1 hour tour was very informative, and at the end we bought tickets for a night performance which was worthy.
• Morning Panoramic Sydney Sights tour (informative 3 hours drive around the city and to Bondi Beach)
• Afternoon ferry ride that took us to the Taronga Zoo – excellent with a wide variety of local birds, koalas kangaroos, dingo dogs and many more interesting/exotic animals.
• Full Day Blue Mountains Deluxe Day – we first stopped at a farm for about 1.5 hrs to pet a koala, watch many kangaroos, wallabies and emus, and then we arrived at the National Park where we enjoyed the views at different stop points, a 2 mile hike, and its garden.
• Note: We had free time in Sydney to walk on the bridge across the Harbour, go for the Saturday Night fireworks on Darling Harbour, do a little shopping, and eating at various restaurants of choice. We wished that we had a free full day to visit museums and gardens around Sydney.

Transportation from/to all airports: Very satisfied
Transportation was consistently excellent: On time, top notch and vehicles, and the drivers were friendly and respectful.

Hotels: Very satisfied.
Mantra on Russell, Melbourne: Good option because location of hotel was convenient, e.g., close to free light rail, to lots of stores and good restaurants in the predominately chinese area. The room appeared to have been recently remodeled, it was well appointed, super clean and with all desired ammenities (including a kitchenette). I enjoyed the swimming pool too. Good service. 

Desert Garden Hotel, Uluru: Great option
It was super close to the "town square" of the hotel, there is a small but well appointed grocery store, free laundry facilities (dryer/washer), many stores and restaurants (very good food), and opportunity for various presentations and for walking around hotel between tours to the National Parks. All tour companies covering the area have representatives in an office in the "town square", so if necessary, we could ask detailed questions about tours in our itinerary. Good service. 

Holiday Inn Cairns Harbourside: Very satisfied with this hotel
Very good location with access to boardwalk and restaurants. Pretty lobby, gardens and restaurants and the large room was clean. Breakfast was good too. Good service.

Mantra, Sydney: Excellent a 6 out of 5 if possible to rate it that way.
Location is to die for, with the light rail station being in front of the hotel. Hotel is surrounded by malls, stores, grocery stores, many restaurants and within walking distance of key tourist locations as you described in our itinerary. The hotel was very clean, the suites are very well appointed, and it was great to have a washer/dryer in our suite. Very good service with friendly and helpful personnel. On two out of the three mornings during our stay in the hotel, we had to leave prior to their small restaurant being opened for breakfast at 7:00 AM; the chef prepared us to go breakfast boxes with delicious/good content on the first day with less than 30 minutes of my request when he had just arrived, and appeared to have a semi-ready to go box on the second day, as he handed them to us at his official start time of 6:30 AM.

One of the best things we ever could have done was worked with Liz to organize our trip to Australia and New Zealand. The process of organizing our trip (hotels, transfers, events) was so much easier working through Liz as it narrowed down the millions of options and she kept us within a reasonable amount of our budget. What really stood out was when our flight to Australia was completely canceled. Between Liz and Leslie in Australia, they helped reorganize our trip, working with the tour... read more

One of the best things we ever could have done was worked with Liz to organize our trip to Australia and New Zealand. The process of organizing our trip (hotels, transfers, events) was so much easier working through Liz as it narrowed down the millions of options and she kept us within a reasonable amount of our budget. What really stood out was when our flight to Australia was completely canceled. Between Liz and Leslie in Australia, they helped reorganize our trip, working with the tour companies to ensure our trip was still amazing. They were both so helpful and we would have been so much more stressed without them during that time. Also, Liz was able to coordinate our tours so that all but maybe two tours picked us up at our hotel, eliminating the need for a rental car everywhere we went.

A couple highlights for others planning to go to Australia and New Zealand who love the outdoors:
Sydney
- Explore the Gardens
- Do a harbor cruise at night, the views are worth it!
- Full Day Blue Mountains Tour -> One of the top things we did, the most amazing day and most amazing guide
Cairns
- Great Barrier Reef is a must, Passions of Paradise was the company we took and the experience and what we learned was amazing!
- Wait-a-while Evening Rainforest Tour was amazing! The guide was so knowledgable and friendly!
Brisbane
- We rented a car and did the Australia Zoo ourselves which was perfect because we got there right when it opened and left just as is was closing. You need a whole day!
Auckland
- Afternoon Wilderness Experience
- We did a shared tour to Hobbiton that dropped us off in Rotorua, cutting down on travel time which was great!
Rotorua
- Mitai Maori Village Cultural Experience was a must to learn about the culture and the history of New Zealand
- Loved the Regent of Rotorua Boutique Hotel, it was central and near tons of places to grab a bite to eat!
Queenstown
- The Rydges Lakeland Resort was stunning and made it easy to walk to places in Queenstown
- Full Day Routeburn Hike --> Absolutely stunning!
- Milford Sound
- Full Day Funyak Safari Trip --> So much fun! JJ led our group as we kayacked down the Dart River and was just so much fun to chat with and explore!

We loved our trip to Australia and Connie was very patient and helped to plan the perfect trip for us. She responded immediately to any questions I had . We had wanted a trip to see more " nature " and she suggested Tasmania. She advised that we rent a car ( which we were hesitant to do ) . But, it was perfect and fun going out of our comfort range. The driving turned out to be so laid back and easy , and such beautiful scenery ! We visited Cradle mountain first and then on to Hobart. Thanks... read more

We loved our trip to Australia and Connie was very patient and helped to plan the perfect trip for us. She responded immediately to any questions I had . We had wanted a trip to see more " nature " and she suggested Tasmania. She advised that we rent a car ( which we were hesitant to do ) . But, it was perfect and fun going out of our comfort range. The driving turned out to be so laid back and easy , and such beautiful scenery ! We visited Cradle mountain first and then on to Hobart. Thanks Connie !

Hotel Reviews

The Grace Hotel

Sydney, NSW

Location

Walking distance to Barangaroo/ The rocks - Perfect !

Staff

Cleanliness & Comfort

Cradle Mountain Hotel

Cradle Mountain

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ibis Styles Hobart

Hobart

Authenticity & Character

Location

Great location. Within walking distance to many attractions

Staff

Cleanliness & Comfort

Activity Reviews

Afternoon Taste of Sydney Private Tour

Sydney

Loved this tour ! It was perfect for us especially since we had only 1 day in Sydney. We started at a nearby hotel within walking distance. Our guide was very informative and fun and we were able to experience foods that we probably would not have if we were on our own.

Quality of Experience

Guides, Drivers and Staff

Exceptional guide. Very fun and knowledgeable. He seemed to genuinely love what he was doing.

Devils @ Cradle After Dark Feeding Tour

Cradle Mountain National Park

Great experience if you love animals . Not only do you get to see Tasmanian devils, but Quolls which are endangered species as well.

Quality of Experience

Guides, Drivers and Staff

Full Day Bruny Island Tour

Hobart

So much fun and the food tastings were fantastic ! Cheeses, honey, beer and lunch !

Quality of Experience

Food

Guides, Drivers and Staff

Transport

My 17 year old son and I went to Australia for a belated Birthday trip. We only planned the trip 8 weeks prior to going and Gary was very thorough and helped guide our short trip. We did a half day Sydney tour, a full day tour out to the Blue Mountains (with a hike and botanical gardens stop) flew to Carins and did a full day Great Barrier Reef snorkeling trip and a few days there and ended with a day at Cogee and a day at Bondi Beach. All of the tours and our transportation to and from... read more

My 17 year old son and I went to Australia for a belated Birthday trip. We only planned the trip 8 weeks prior to going and Gary was very thorough and helped guide our short trip. We did a half day Sydney tour, a full day tour out to the Blue Mountains (with a hike and botanical gardens stop) flew to Carins and did a full day Great Barrier Reef snorkeling trip and a few days there and ended with a day at Cogee and a day at Bondi Beach. All of the tours and our transportation to and from the hotels and airports went perfectly, our rental car on Carins also was also easy to rent and return. The hotels Gary booked were fine, especially Mantra Amphora in Palm Cove. (highly recommend) Our final hotel in Cogee, Adina Apartments, was very small and had canceled our reservation at check in. We had to call Gary and he answered immediately and took care of the problem which was not his fault, and he made sure Adina checked us in and gave us our room as originally planned. We were very pleased with Gary and his prompt response to all of our questions. If I could give any future travelers advice I would say be very specific about what you want to do, the type of accommodations you expect and the bed sizes and if you prefer large or small group tours. The more specific you are the more tailored your adventure will be. The cost was reasonable for all that we did. We will us Kikiman again!

Hotel Reviews

Mantra Amphora

Palm Cove

Great hotel complete with separate bedroom, spacious bathroom, balcony and living/kitchen area. Very clean and lovely grounds.

Authenticity & Character

Location

Near the beach

Staff

Cleanliness & Comfort

Adina Apartment Hotel Coogee

Coogee

Authenticity & Character

No character

Location

Staff

Weren't very friendly at check in

Cleanliness & Comfort

Clean but cramped

Holiday Inn Darling Harbour, an IHG Hotel

Haymarket

The hotel is clean and the room is a normal size for a city. We had a terrible view of an alley and brick wall and couldn't take advantage of the free breakfast because we were scheduled for tours before the restaurant opened.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Sunlover Reef Cruises Pontoon - Moore Reef

Australia

The staff were great but it was very crowded and the lunch not very good.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half Day Panoramic Sydney Sights

Sydney

Quality of Experience

Guides, Drivers and Staff

Transport

Pick up your rental car for your self-drive adventure!

Australia

Quality of Experience

L

Guides, Drivers and Staff

Transport

Blue Mountains Hike the World Heritage

Sydney

Quality of Experience

Guides, Drivers and Staff

Transport

Thank you Liz for our recent adventure in Australia. The Sydney Harbor Bridge walk was phenomenal. Very intimidating when viewed from afar, but quite achievable and exciting when being done. Once in a lifetime experience. The Sydney City tour with Graham was awesome, very knowledgeable. The Blue Mountain tour was excellent with many beautiful views. The Sydney Opera House tour was unforgettable. Our side trip to Cairns with the snorkeling trip to the Great Barrier Reef as the highlight was... read more

Thank you Liz for our recent adventure in Australia. The Sydney Harbor Bridge walk was phenomenal. Very intimidating when viewed from afar, but quite achievable and exciting when being done. Once in a lifetime experience. The Sydney City tour with Graham was awesome, very knowledgeable. The Blue Mountain tour was excellent with many beautiful views. The Sydney Opera House tour was unforgettable. Our side trip to Cairns with the snorkeling trip to the Great Barrier Reef as the highlight was exceptional. Floating and hiking the Daintree River and Rainforest was the ultimate experience. The raucous birds and traveling bats were like nothing we had ever seen. Again, thank you for helping us to have a once-in-a-lifetime experience in Australia.

Activity Review

Climb the Harbor Bridge

Sydney

Although intimidating at first sight, the bridge walk is a must do for anyone traveling to Sydney. Once on the bridge, the views are breathtaking and with all the safety gear and excellent guides, we never felt unsafe. We were accompanied by a 90 year old woman celebrating her birthday with her daughter and she MOTORED through it. Put the rest of us to shame. Easily the highlight of our entire trip.

Quality of Experience

Guides, Drivers and Staff

Transport