Kimkim Trip Reviews

This was altogether an extraordinary one month-long trip planned with great detail by our local specialist, Cristos, and his amazing, caring, and flexible Team 12! Cristos worked tirelessly until every detail was worked out to meet our needs for hotels and tours. All of our transfers were preplanned; at no time did we have to wait for guides or drivers to provide needed transfers. We had ample down time when we reached each destination with suggestions for self-guided tours before beginning... read more

This was altogether an extraordinary one month-long trip planned with great detail by our local specialist, Cristos, and his amazing, caring, and flexible Team 12! Cristos worked tirelessly until every detail was worked out to meet our needs for hotels and tours. All of our transfers were preplanned; at no time did we have to wait for guides or drivers to provide needed transfers. We had ample down time when we reached each destination with suggestions for self-guided tours before beginning with private tours. Our trip began in Thessaloniki (4 nights) where we stayed at the Electra Palace, a gem of a hotel centrally located. Our guide and driver were ready with suggestions for restaurants, points of interest, and were flexible when the focus of our tour required a change to cover the Jewish monuments and history of Thessaloniki. Our tour of this area of Macedonia included Pella and Vergina, ancient historical sites most worthwhile to visit. I am looking forward to exploring more of Macedonia on my next trip.

From Thessaloniki, we continued our trip on the mainland of Greece to Athens where we stayed in a large 3-bedroom suite apartment, Four Streets Athens (5 nights), centrally located in the Plaka district with a view of the Acropolis. Again we had time to wander about the Plaka and Kolonaki areas before beginning our private tours on the succeeding days: the Acropolis and museum, a food tour, and trips away from Athens (Epidaurus, Nafplio, Mycenae, Corinth Canal). Other very worthwhile tours included the Cycladic Museum and the Benake Museum.

From Athens, we flew to Mykonos to begin our trip to three of the Cycladic Islands plus Crete. Unfortunately, as May turned out to be a rather unseasonably cool month, we were unable to enjoy beach/swimming opportunities; however, we happily exchanged this weather for fewer crowds, especially appreciated when we got to Santorini!! Mykonos with its iconic windmills was lovely and quiet for this time of the year. We checked into the Mykonos Theoxenia Boutique, an elegant setting on the water, a few steps from town, with staff who couldn't do enough for their guests. From Mykonos we took a boat tour to Delos, an archeological site not to be missed. Our only disappointment was that we were included in a large group tour which made it difficult to understand the narrative.
On to Naxos, quite a contrast to Mykonos and then Santorini. The island's lush vegetation creates a rich farming and culinary tradition with some of the best produce in Greece, particularly famed for potatoes, cheeses, and olive oils. We stayed at the Montana Villa Naxos (4 nights), some distance from the town; however, having a driver and an excellent restaurant in walking distance (Kavos), this proved to be no problem. In in exchange, we had a beautiful view over the Aegean Sea. The grounds and pool of the villa were amazing but the weather was too cool to take a dip! The house lends itself well to a family; however, we three women experienced disappointing showering facilities (no shower curtain, high bath tubs to negotiate), but I would welcome a summer stay in spite of this detail. Our stay in Naxos included a private food and culture tour (olive oil, Greek liquor, cheeses, and lunch) as well as a private hike through the mountains with many varied sites and villages. Both opportunities not to be missed!! As our weather did not allow for beach time, we explored the many interesting shops and ruins of Naxos Hora and enjoyed a beach walk with lunch.
From Naxos, we continued on to the famed island of Santorini, much enjoyed because of the lesser crowds. Can't imagine what it must be like in summer: crowds plus the heat!! We stayed at the Volcano View Hotel (3 nights) with gorgeous pool areas and views of the caldera, just far away enough from the very busy center of Santorini. Interesting tours were arranged for us which included walks through Fira and quieter Oia. We also visited a lovely situated winery (Santorini is famous for its white wines). We had a great sail on a catamaran in the caldera from where we could get amazing views of the caldera's varied volcanic layers. The crew was professional and had a great sense of humor, hospitality and cooking skills. Great experience not to be missed. Before we left Santorini, we treated ourselves to a multi-coursed dinner at the famous restaurant, Solene. Fabulous experience, food, and service.
And so onto our last island, Crete, a famous culinary experience according to many a waiter and guide we encountered on our trip. We arrived first in Heraklion, site of Palace of Knossos. After a detailed tour of that site, we were ready to move on to Chania at the other end of the island. The old town of Heraklion has some interesting, upcoming restaurants; one day/evening is enough for this city. (We stayed at the Aquila Atlantis Hotel (2 nights), adequate for a short stay.) Chania is most charming by comparison. Our hotel, the 1400's Scala de Faro (4 nights), was right on the water (some rooms have beautiful views). The staff was most amazing and could fix any problem a guest might face. The town behind the hotel is great for wandering and shopping. As with the other islands, the Venetian influence is everywhere. So here is where our trip got 'interesting.' We were supposed to travel from Greece to Israel, but given the political situation, we were forced to look at options. Cristos sprung into action, and in no time had an itinerary for us to return to the mainland and further explore areas we had not seen (eg Hydra) or wanted to revisit (Nafplio). Furthermore, I had a bad fall on one of the beaches; our driver sensed the emergency and in no time drove me to a private clinic in Chania. All went well, transportation was provided to and from the clinic for two days. I received excellent medical care. Here is where being under the care of a caring responsible travel company and personnel was so very important!! The rest of the trip went without a hitch with Cristos finding us a charming hotel in Nafplio, Residenza di Fedralia, for four days until we were transported to Athens for our trip home.

So all in all, I can't say enough about Kimkim. Cristos planned a wonderful trip for us with a perfect balance of guided and self-guided tours. Suggestions were made for restaurants, but we enjoyed doing our own research in this category. We had very responsive support from his Team 12 &MAMAKITA) whenever needed, every question or request answered immediately. Looking forward to my next trip with Kimkim!!

We had a wonderful holiday, a history tour around the Peloponese. The guides were excellent at the Acropolis, Mycanae, Epidaurus and Olympia.
Thoroughly recommend using KimKim to plan your trip. read more

We had a wonderful holiday, a history tour around the Peloponese. The guides were excellent at the Acropolis, Mycanae, Epidaurus and Olympia.
Thoroughly recommend using KimKim to plan your trip.

Hotel Reviews

Sweet Home Boutique Hotel

Athens

Great location, very convenient for all the attractions of historic Athens. Wonderful staff who were super helpful. Outstanding breakfast, clean and comfortable rooms

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Adiandi and Amymone Hotel

Nafplio

Delightful small hotel and superb location. Sitting on the balcony overlooking the shopping street was great fun. Outstanding breakfast too.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Leonidaion Guesthouse

Archaia Olympia

Very helpful staff, and great location. Clean but basic.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Acropolis Guided Tour

Athens

One of the iconic sites! Book for an early a tour as possible as it gets crowded! We had a specific interest in 2 aspects of the site and our guide was very accommodating to focus on these with us.

Quality of Experience

Was very busy when coming down from the Pathenon. Perhaps consider starting the tour at 8am.

Guides, Drivers and Staff

Useful Information

Greece

We made time to visit both the Acropolis and National Archaeological museums whilst in Athens. The latter we visited on our last afternoon and focused on seeing the original items we had visited in the days prior.

Acropolis of Mycenae Guided Tour 

Greece

Our favourite site, so much to explore here. A great balance between time with our guide around the site, including museum and time for us to explore afterwards which we did and thoroughly enjoyed.

Quality of Experience

Guides, Drivers and Staff

Epidaurus Theater and Sanctuary Guided Tour

Greece

A fascinating site, our guide was very accommodating with our particular areas of focus. Take time to explore the site and absorb the energy of the site.

Quality of Experience

Guides, Drivers and Staff

Private Guided Tour in Ancient Olympia

Olympia

Awesome guide to take us through the most interesting aspects of the site. The museum was an unexpected bonus with some wonderful exhibits, don’t miss it!

Quality of Experience

Guides, Drivers and Staff

My mother, sister and I reached out to Kimkim late summer 2022 for help with planning a trip to the Alsace region of France. I knew I wanted to fly into Zurich and that we had 2 weeks. Valentine reached out to us and put together some iternaries. We choose to spend 4 nights in Colmar France, 4 nights in Interlaken Switzerland and 4 nights in Lucerne Switzerland. There were different tours planned throughout but mostly in France. Then Valentine quit the company and Nathalie joined as our... read more

My mother, sister and I reached out to Kimkim late summer 2022 for help with planning a trip to the Alsace region of France. I knew I wanted to fly into Zurich and that we had 2 weeks. Valentine reached out to us and put together some iternaries. We choose to spend 4 nights in Colmar France, 4 nights in Interlaken Switzerland and 4 nights in Lucerne Switzerland. There were different tours planned throughout but mostly in France. Then Valentine quit the company and Nathalie joined as our guide. My main criticism was before we left we were sent a lot of information that was a bit unorganized. There were 6 different individual guides and then our vouchers. It would've been much easier on us had it all been streamlined into the Roadbook as we could've referenced day by day as we have had with other tours through kimkim. Keeping the vouchers separate was helpful. Previous tours had included public parking garages that were centrally located, knowing we were driving. Things to stop and see as well as scenic drives would've been a welcome addition. More information and ideas on Lucerne would have been nice.

Tours:
Walking tour of Colmar was fine. It wasn't the best way for us to start our trip because we wanted to explore all the shops and things that caught our fancy. She was trying to inform us of the history of the town and moving us onto museums and we weren't wanting that at that time.

We loved our tours with Alsace Safari, especially the Munster Valley tour. Anna and Eric were very friendly and informative guides. Highly recommend!

Our guided bike ride with Louie was great, even while raining. Highly recommend!
There was unnecessary repetition with these tours. They could have been coordinated better. We visited Eguisheim twice when we could have spent our time visiting another village.
Our walking tour of Strasbourg was on a cold and wet day so 3 hours was already going to be too long to stand outside listening to someone talk but to make it over 4 hours was too much. Our guide was very passionate and informed but long-winded.
Kayaking with Ben in Interlaken was very enjoyable. He was very patient and a wealth of knowledge. Couldn't have been better. Highly recommend!
Our day at the Burgenstock Spa and Resort was unbeatable! What a treat! From the boat ride across the lake to the funicular ride to the top, let alone the spa! It would have been easier if we were told where to meet the boat and the times it left to plan our stay. Highly recommend!

Stays:
Hotel Adler Zurich were able to let us in our room early, which was great as we got into Zurich in the early morning. Breakfast the next day was very good.
The Serenity Colmar apartments were beautiful! Great location and the apartment couldn't have been nicer! The owners were great and very helpful. With driving, it would have been helpful to have a clearer meeting point but otherwise outstanding. Highly recommend!
Aparthotel Goldey in Interlaken- can't beat the location and the views!! The apartment was a bit tired but very clean. Owners were available to ask questions and help with issues. (Mom’s bathroom experienced ceiling water leaks when the tenants above showered without closing their shower door.  Owners dried things up once notified and gave us a bottle of wine for the 2 days of inconvenience.)
Appartements Hofquartier were clean and well-located. The owners were very helpful with issues that arose.

We had a great trip, all feedback is just to clear up some organizational issues and questions we had along the way.

Hotel Reviews

Serenity Colmar apartments

Colmar

We loved this apartment! Very clean and modern. Excellent location!

Authenticity & Character

Location

In the town, walking distance to everything

Staff

Cleanliness & Comfort

Very clean and comfortable

Aparthotel Goldey

Unterseen/Interlaken

can't beat the location and the views!! The apartment was a bit tired but very clean. Owners were available to ask questions and help with issues. (Mom’s bathroom experienced ceiling water leaks when the tenants above showered without closing their shower door.  Owners dried things up once notified and gave us a bottle of wine for the 2 days of inconvenience.)

Authenticity & Character

Location

Perfect location! The VIEWS are amazing. Just outside the craziness of Interlaken but close enough to walk to everything

Staff

Cleanliness & Comfort

Very clean

Hotel Adler Zürich

Zürich

Great location, friendly and helpful staff. Great breakfast

Authenticity & Character

Location

In the center of old town

Staff

Very helpful! Notified us when our room was ready

Cleanliness & Comfort

Activity Reviews

Munster Valley Full-day-Tour

Colmar

Anna and Eric were very friendly and informative guides. Highly recommend! The lunch was fabulous and visiting the goat farm was a treat

Quality of Experience

Worth it

Guides, Drivers and Staff

Anna and Eric are great

Transport

Van was clean and comfortable

Guided gourmet bike tour in Alsace

Colmar

Louie was great! Very informative and good natured. Even in the rain it was a good time

Quality of Experience

Guides, Drivers and Staff

Transport

Bikes were great

Rejuvenation day at Bürgenstock Alpine Spa

Luzern

Expensive but worth it

Quality of Experience

Guides, Drivers and Staff

Transport

Boat was beautiful

Summer kayak tour on Lake Brienz

Interlaken

Ben was a very patient and knowledgeable guide. Great experience

Quality of Experience

Guides, Drivers and Staff

Transport

First time using a travel agency or company like this but was very impressed and would use again on my
next big trip. Every detail was laid out and the app was extremely useful. Everyone we worked with was very professional. Chiara and her team were great anytime we had a question they immediately answered. Using this company allowed us to enjoy our trip and not worry about anything else. read more

First time using a travel agency or company like this but was very impressed and would use again on my
next big trip. Every detail was laid out and the app was extremely useful. Everyone we worked with was very professional. Chiara and her team were great anytime we had a question they immediately answered. Using this company allowed us to enjoy our trip and not worry about anything else.

Activity Reviews

Private boat tour: Pearls of Lake Como

Italy

Must do in Como!

Quality of Experience

Guides, Drivers and Staff

Transport

Cinque Terre Villages and Vineyards

Cinque Terre

Incredible guide so much knowledge an amazing views

Quality of Experience

Food

Guides, Drivers and Staff

Transport

No

Wine tour from Florence: discover vineyards, olive groves, cellars and wineries

Florence

I would like to take the opportunity to thank Johanna on helping us plan our trip of a lifetime in Peru 🇵🇪 , she was there every step of the way assisting us anytime when needed. So muchly appreciated !! Everything went so smooth and on time. I will definitely be booking future trips with Johanna again with no doubt 👍 and will recommend her and this company to friends and family as well. Thank you again ! read more

I would like to take the opportunity to thank Johanna on helping us plan our trip of a lifetime in Peru 🇵🇪 , she was there every step of the way assisting us anytime when needed. So muchly appreciated !! Everything went so smooth and on time. I will definitely be booking future trips with Johanna again with no doubt 👍 and will recommend her and this company to friends and family as well. Thank you again !

One year earlier we visited the safari region of Kenya. We reached out to Kim Kim with an interest to return to Africa and specifically the southern region. Esther was our trip planning guide and arranged an excellent trip itinerary. Esther gave special attention to our requests and preferences making sure we experienced the very best of Johannesburg, Sabi Sands, Cape Town and wine regions. We were surprised when we arrived at the airport to be greeted personally by Asther! Each one of our... read more

One year earlier we visited the safari region of Kenya. We reached out to Kim Kim with an interest to return to Africa and specifically the southern region. Esther was our trip planning guide and arranged an excellent trip itinerary. Esther gave special attention to our requests and preferences making sure we experienced the very best of Johannesburg, Sabi Sands, Cape Town and wine regions. We were surprised when we arrived at the airport to be greeted personally by Asther! Each one of our trips were flawlessly planned and felt very special. We unfortunately experience inclement weather near the end of our trip to Robin Island and Table Mountain, but Esther worked to keep us informed of our options and adjusted the plans where possible and we were able to enjoy the experience. Thanks Esther (Kim Kim) for enabling another wonderful travel experience!

Karolina and then Fenne were so wonderful and responsive in helping us plan our trip. And everything worked out just right - all of the prepaid tickets were accepted everywhere without question. Tickets to certain activities were good for the entire week, which was great in giving us flexibility. And somehow we were upgraded to a much nicer hotel right in the heart of Bergen, oh so wonderful that was!

We have spoken highly of your service to many others who've never heard of you. I'm sure we'll use you again!

We only had 16 days to spend in France and the package that Amandine put together was totally amazing. We got a great taste of France - not just Paris.

The bicycle tour of Dijon with Leah was enjoyable as was our tour of the "Gand Cru" road with Joachim.

Amandine also organised a fantastic dinner cruise for us back in a stopover in Paris.

Bayeaux was amazing, although Mont St. Michel was disappointing because of the crowds, our Guide Julie did an incredible job. A tour of Normandie... read more

We only had 16 days to spend in France and the package that Amandine put together was totally amazing. We got a great taste of France - not just Paris.

The bicycle tour of Dijon with Leah was enjoyable as was our tour of the "Gand Cru" road with Joachim.

Amandine also organised a fantastic dinner cruise for us back in a stopover in Paris.

Bayeaux was amazing, although Mont St. Michel was disappointing because of the crowds, our Guide Julie did an incredible job. A tour of Normandie countryside with Stephen was also great.

Amboise was great - We enjoyed our tour of the Loire Valley with Camille taking in two Chareau and two wineries.

Our e-bike tour was certainly very enjoyable - even in cool drizzly weather - Alexane was great.

Back in Paris - the market visit and French cooking class was good. Our tour of Giverny and Versailles was certainly spectacular to say the least.

We would not hesitate to use Amandine as a local specialist again.

This was the most expensive trip I ever took. The places visited and events chosen were amazing. Alberto was very helpful and picked fantastic hotels and perfect locations in each city. Our guides and drivers were excellent. I especially was thrilled with our stay in Ortigia, the hotel and its picturesque seaside view was ideal. I would have given the trip 5 stars but there were two glitches that affected the trip. One was that a wine tasting was scheduled on a day that the vineyard was... read more

This was the most expensive trip I ever took. The places visited and events chosen were amazing. Alberto was very helpful and picked fantastic hotels and perfect locations in each city. Our guides and drivers were excellent. I especially was thrilled with our stay in Ortigia, the hotel and its picturesque seaside view was ideal. I would have given the trip 5 stars but there were two glitches that affected the trip. One was that a wine tasting was scheduled on a day that the vineyard was closed. On our way to Etna, our driver tried to communicate that the vineyard was not open on Sundays. So we changed directions and headed to Catania. This caused us to lose value time for seeing and doing things in Sicily. On our last morning, we were expecting a 5 A.M. pickup to take us to the Catania airport for a 8:20 A.M. flight. Our driver was late so we called his number and determined we needed to ask the hotel concierge to call a taxi for us. A taxi came and got us to the airport in plenty of time. I had to pay the driver but was reimbursed by Kimkim.

Activity Review

Fiat 500 Tour

Italy

The guide was extremely pleasant and knew how to make his clients feel important. The car was adorable and the drive was thrilling.

Wonderful vacation! I wouldn’t change anything. Catarina planned the perfect girls trip for us. Excellent guides and very memorable. Rita in Lisbon was very knowledgeable in history and detail. Mario our driver and guild was so pleasant and knew how to get us everywhere on time. He kept us entertained about local places and customs.Sonia in Porto where we visited the wineries and valleys. Absolutely a must. She taught us customs and daily life for the Portuguese. How I envy them! Every... read more

Wonderful vacation! I wouldn’t change anything. Catarina planned the perfect girls trip for us. Excellent guides and very memorable. Rita in Lisbon was very knowledgeable in history and detail. Mario our driver and guild was so pleasant and knew how to get us everywhere on time. He kept us entertained about local places and customs.Sonia in Porto where we visited the wineries and valleys. Absolutely a must. She taught us customs and daily life for the Portuguese. How I envy them! Every detail of our trip made it one of the best vacations I’ve ever had. Would highly recommend this company for a unforgettable experience.

Hotel Reviews

Vila Galé Porto Ribeira

Porto

Wonderful hotel. Staff were very helpful. Excellent location within walking distance of local restaurants.

Authenticity & Character

Location

Staff

So nice and very hard workers with a smile.

Cleanliness & Comfort

Very clean and comfortable.

Lutecia Smart Design Hotel

Lisboa

Wonderful location for our morning flight. Clean and beautiful. The restaurant was the perfect way to spend our just meal in Portugal . 5 star in every way.

Authenticity & Character

Location

Staff

Our waiter was the best! Excellent service.

Cleanliness & Comfort

Activity Review

Dinner - Fado & Food

Porto

I will never forget this night in Portugal! What an experience listening to these stories being sung with beautiful music. A dinner show like no other.. A must for your visit.

Quality of Experience

Food

Best food ever!

Guides, Drivers and Staff

All!

Transport

Experience, ,courteous and wonderful

We have had two great trips to Iceland thanks to Kimkim and our local expert, Rinolda! For this trip, I contacted Kimkim through the website and got timely call back from an agent. She listened to my requests and reconnected me with Rinolda.

Working with Rinolda again made our second trip to Iceland unique. She suggested two itineraries. We chose to travel the complete Rung Road. Rinolda took the time to ask if there were specific places we wanted to visit and things we wanted to do.... read more

We have had two great trips to Iceland thanks to Kimkim and our local expert, Rinolda! For this trip, I contacted Kimkim through the website and got timely call back from an agent. She listened to my requests and reconnected me with Rinolda.

Working with Rinolda again made our second trip to Iceland unique. She suggested two itineraries. We chose to travel the complete Rung Road. Rinolda took the time to ask if there were specific places we wanted to visit and things we wanted to do. She then put together a trip for us that took us to different places as well as locations we wanted to see in the summer.

Once we were in Iceland, Rinolda reached out to us each day. She answered our questions quickly . One day she found us a new restaurant to try. All the hotels and activities were booked for us. There is a Tip Summary that has all the information needed in one place. Each day included a Driving Plan that ran on Google maps.

Our sincere thanks to Rinolda for being our guide to Iceland.

I was considering planning my family's trip to Iceland myself, but got immediately overwhelmed when I sat down to do the research. I am so glad that I happened to come across the KimKim website, and that I got linked with Veronika as our local specialist! Our trip just ended and we are all still reeling with how much we got to see and do, how smoothly everything went, and how wonderful it was to have Veronika available to us 24/7 by WhatsApp message if we did have questions or need to move... read more

I was considering planning my family's trip to Iceland myself, but got immediately overwhelmed when I sat down to do the research. I am so glad that I happened to come across the KimKim website, and that I got linked with Veronika as our local specialist! Our trip just ended and we are all still reeling with how much we got to see and do, how smoothly everything went, and how wonderful it was to have Veronika available to us 24/7 by WhatsApp message if we did have questions or need to move things around. I come from a family of historically late people, so there were a few times where we were running late for ticketed items or needed to move dinner reservations later. I messaged Veronika in these instances, and she was on it for me, contacting the places and letting me know if things could be moved around. I didn't expect Veronika to be as available as she was to me... I don't think I waited longer than 10 minutes for most of the responses from her throughout the trip. She really went above and beyond, and was responsive before the trip/able to make adjustments to the plan/hotel changes as needed beforehand via the chat in KimKim. I asked her to make the trip a blend of activity and relaxation since members of my family enjoy both, and she staggered hikes and relaxing hot springs perfectly so that the trip met everyone's needs. Best of all, we actually got to meet Veronika in person when we stopped in her city and we had dinner together. She was even more intelligent, funny, and adorable in person and we were so glad to have the opportunity to meet her. I would send any friend planning to go to Iceland to her to plan their trip. Thanks for linking me with her, KimKim!

We could not have asked for a better guide…..competent, thoughtful, knowledgeable with a focus on our safety at all times . Nik’s love for his Albania was palpable and infectious. read more

We could not have asked for a better guide…..competent, thoughtful, knowledgeable with a focus on our safety at all times . Nik’s love for his Albania was palpable and infectious.

The hotel staff were extremely helpful at all 3 of our stops in Greece

Vancouver and Granville Market was wonderful. Our trip from Vancouver to Whistler, Kelowna with very nice wineries, Banff with beautiful mountain sceneries, Columbia Icefield excursion, Jasper National Park with amazing Mountain Scenery was really fantastic. Our stop in Canmore before leaving from Calgary, was a little more disappointing. The selection of our route from KimKim was overall very satisfactory. read more

Vancouver and Granville Market was wonderful. Our trip from Vancouver to Whistler, Kelowna with very nice wineries, Banff with beautiful mountain sceneries, Columbia Icefield excursion, Jasper National Park with amazing Mountain Scenery was really fantastic. Our stop in Canmore before leaving from Calgary, was a little more disappointing. The selection of our route from KimKim was overall very satisfactory.

Hotel Reviews

Holiday Inn Vancouver Centre, an IHG Hotel

Vancouver

Service is lousy

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Aava Whistler Hotel

Whistler

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sandman Hotel & Suites Kelowna

Kelowna, British Columbia

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Banff Caribou Lodge and Spa

Banff

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tonquin Inn

Jasper

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Canmore Inn & Suites

Canmore

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Take the Banff Gondola to Sulphur Mountain

Canada

Quality of Experience

Guides, Drivers and Staff

Transport

Drive from Banff to Jasper

Canada

Quality of Experience

Guides, Drivers and Staff

Transport

Jasper to Banff

Jasper

Quality of Experience

Guides, Drivers and Staff

Transport

The trip went smoothly and the bookings and recommendations aligned with our vision of the trip and were extremely enjoyable. I found it not always clear what was included and what wasn’t, but once I did, I had no issues.

Christine did an amazing job and was very responsive to all our questions during the trip. Koyasan was a great suggestion that I would not have thought of and I loved it. read more

The trip went smoothly and the bookings and recommendations aligned with our vision of the trip and were extremely enjoyable. I found it not always clear what was included and what wasn’t, but once I did, I had no issues.

Christine did an amazing job and was very responsive to all our questions during the trip. Koyasan was a great suggestion that I would not have thought of and I loved it.

Our trip to Northern Spain arranged with Marta T of Espiritu Travel and Kim Kim was a truly wonderful experience and all of us in our group of 6 were very happy with the itinerary and the excellent attention and service we received from Marta before and during our trip. Marta was always so attentive and prompt in answering any questions and concerns we had and the suggestions she made for our itinerary introduced us to many of the highlights of our trip ie the Cares Mountain Route, the Picos... read more

Our trip to Northern Spain arranged with Marta T of Espiritu Travel and Kim Kim was a truly wonderful experience and all of us in our group of 6 were very happy with the itinerary and the excellent attention and service we received from Marta before and during our trip. Marta was always so attentive and prompt in answering any questions and concerns we had and the suggestions she made for our itinerary introduced us to many of the highlights of our trip ie the Cares Mountain Route, the Picos de Europa Mountains, the hike from Orio to Zumaia and the National Parks. We were so fortunate she chose Diego as our driver and guide for the majority of our trip! We met him in San Sebastian and all of us immediately felt so comfortable and safe with him right from the start. Diego is amazing! He is professional, very knowledgeable, patient, responsible and just a great person to be around. He was so attentive to the needs of our group! We all felt so safe with him driving on those winding mountain roads and on our hikes in lesser known areas as he accompanied us and made sure we were all going to make it to the end. We can’t recommend him enough! Our guides for the city tours, Noelia in Oviedo and Joachim in Santiago de Compostella were both excellent. They had such a great knowledge of the history of their respective cities and the area and their enthusiasm was infectious!
The hotels selected were all excellently located for touring the cities where we stayed and the included breakfasts were very good. We were a group of 2 couples and two singles. There was a difference in the size and quality of the rooms for the couples in the Posado Rural El Corcal, Hotel Soho Boutique in Oviedo and in Eurostars Araguaney in Santiago de Compostella. It was not a huge issue but should be addressed for future groups. There was also an issue with our reservation in Santiago de Compostella due to a computer glitch but a quick text to Marta resulted in her immediately addressing the problem with the hotel. It resulted in the two singles having to share a room for the first night of our three night reservation but we were well compensated with a delicious complimentary meal at the Hotel for the inconvenience this caused us. The one hike, the Oak Path in Armanon Park is one we suggest be used with caution and that it be rated as medium/difficult due to the conditions of the trail, the elevation and the difficulty finding the trail head. The rest of our hikes were well selected and the scenery was breathtaking on many of them.
In summary we are very happy with our choice of Kim Kim and highly recommend Marta T, the Kim Kim team, and the people she chose to be with us on our trip.
Jack and MaryAnne V.

Mathia was such a big help with planning and suggesting certain places as we drove between villages and boy was he on the money. What a beautiful country and with Mathia’s help we had the best time seeing Norway.

Every detail of as taken care of from our hotels and rorbuers, to a shuttle bus, to a private taxi, to a ferry. Suggesting restaurants with maps.

Do yourself a favor, if you are planning a trip to Norway, contact Mathia at Kimkim!!

From the beginning of the whole booking process, Rebecca’s has been amazing ! She was very thorough throughout the planning process. Our tour guides George and Theo were absolutely incredible! We had so much fun with the two of them and they really showed us all around Athens! The rest of the trip was just as amazing on the other islands and everything was so smooth. From the clean hotels, to the luxury car transfers it couldn’t have been smoother. We are so happy we booked with this agency and HIGHLY recommend to anyone looking to book! Thanks for a dream vacation!

Dat did a great job listening to our likes and what we were looking for on our trip. We booked our trip with very little notice and he created a trip we will talk about for years! His team met all our bucket list items. I can not express enough how great our guides were. They took such good care of us. Our drivers made getting places easy. Our hotel locations were spot on for being close to anything we wanted to do, or getting to any place easily. It was an amazing trip. Thank you! read more

Dat did a great job listening to our likes and what we were looking for on our trip. We booked our trip with very little notice and he created a trip we will talk about for years! His team met all our bucket list items. I can not express enough how great our guides were. They took such good care of us. Our drivers made getting places easy. Our hotel locations were spot on for being close to anything we wanted to do, or getting to any place easily. It was an amazing trip. Thank you!